Welcome to the King's NMS Computing Support Service Desk

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Urgent issues can also be reported to the Service Desk in person at our offices S3.14, S3.15, S3.16, S3.17 and S3.26, Strand Building. The opening hours are Monday-Friday 09:00-16:00 (closed Wednesday afternoons).

User documentation is located in NMS User Wiki: https://apps.nms.kcl.ac.uk/wiki/computingsupport/services/start

PLEASE NOTE: The Service Desk is for King's HPC³ and issues within the Faculty of Natural and Mathematical Sciences only. For other issues, please contact KCL IT on tel. 8888 or 8888@kcl.ac.uk